Networking | Security | Support
Broadband | Web Design
Systems and Network Support
In any small business where IT skills may be scarce, yet dependency on computer systems, networks and communications are as important to the success of your business as any other factor, it's reassuring to know you have someone to depend on, either at the end of a telephone or readily available onsite, to deal with any issue, however small or trivial it may seem.
For a monthly rate, you can sign up for unlimited, fast response telephone support. A telephone call is sometimes all it needs! Included with this service is a regular pre-agreed visit to your premises to carry out pro-active maintenance, operating system upgrades, security evaluations, anti-virus checks and to discuss ways in which IT can help you business grow and succeed. All support contracts are tailored to individual customer requirements giving you the peace of mind and the kind of security that comes from knowing every eventuality is covered.
This service is available to all types of customers from home users to large corporate accounts. The monthly charge is calculated according to the amount of equipment that is to be supported, the level of response required, and the number of hours to be spent onsite on a monthly basis.
What we offer:
* Telephone/email support.
Unlimited telephone/email support on hardware and software issues, covering mainstream Microsoft operatying systems.
* Remote support
(subject to site survey and additional software hardware).
* Onsite maintenance and support for networks, PC, server and LAN hardware, communications and Microsoft operating systems.
* Guaranteed repair/replacement timelines
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