Services - Managed IT Support Services

Octree provides comprehensive managed IT services and proactive support to SME organisations from 1 to 100 users, typically those that do not have the necessary in-house expertise to maintain system uptime and improve security / business continuity services. Many companies wrongly believe that operating a “break – fix” approach to systems support is  more economic, but this leads to excessive and unpredictable downtime, failure of key services, lack of reporting and monitoring of critical operations like backup and endpoint security and unpredictable cost levels.
Look at our Managed IT Support Service Packages

If you need to :

  • Determine predictable costs of management and support for your IT systems
  • Improve the efficiency and effectiveness of your IT infrastructure
  • Gain access to highly skilled and experienced IT personnel not available internally
  • Keep your systems operational and reduce, or even eliminate, downtime
  • Ensure legal and regulatory compliance for Information Assurance
  • Maintain a secure infrastructure protecting against both internal and external threats

Then you need a Managed IT Support Service agreement from Octree. The benefits are obvious and tangible:

  • Defined, measurable service levels to assure consistent performance
  • Known IT management costs with fixed price contracts and lower total cost of ownership (TCO)
  • Maximized return from IT investment and improved efficiency of systems operations
  • Security, resilience, availability and consistency
  • Improved control of costs
  • Adherence to legislation and industry standards
  • Monitoring, smart IT management tools and reporting using economies of scale
  • Access to highly skilled technical consultants supporting numerous organisations across Herts, Beds, Bucks, Cambs, and London.

Check out our available Managed IT Support Service packages and work out which package will suit your needs. If you would like more information or a no obligation quote please contact us online or call 08456 171819 and a we will be happy to help.